“Your product are very good and well made. The only thoughts I have are:a) you shipping is very slow for a paid serviceb) you have various on going ill timed (from customer perspective) specials but you don't see to recognise regular customers with incentives.As you realise your connector product are proprietary and we have to continually buy you products. Your product are at a premium prices and at initial phase acceptable. However, as a regular customer this becomes an annoyance.”
Hi Chung, thank you for your review! I am sorry you have had these issues. We always aim to get our products out to our customer efficiently all delivery times dependent. If you do have any faults with any of your products, we always ask to call our customer service team we are always more than happy to help and assist you best we can! I do apologise for any inconvenience caused.Kind Regards,The Hoselink Team
“Be aware that this set doesn’t include the newer swivel version of the accessory attachment. I’d recommend buying it as separate items and purchasing with the swivel connector as it is much better. I don’t think this is made clear in the listing.”
Hi Guy, thank you for your review. We appreciate your feedback. We are sorry to hear that it was not clear enough on the website. We are happy to pass this feedback along to our website team. If you have any other concerns, please give us a call at 1300 900 617.Thanks, The Hoselink Team.
