Hi Sharon, thanks for your review. We appreciate hearing from you. We are sorry to hear your fittings have been deteriorating in the sun. We would recommend protecting them when not in use for long periods of time to extend the longevity of the plastic. If they are within warranty, we can arrange replacements. Please contact us directly at 1300 900 617 and we would be happy to assist you.Thanks, The Hoselink Team.
“One of my Hoselink connectors developed a leak around the nylon ring. It was easy to fix. I have had a number of Hoselink connectors on hoses around my garden for several years and leaks are unusual. I have never had a hose burst off a fitting. Great product, highly recommended.”
“I'm afraid since I purchased the Retractable Hose Reel a few years ago I have encountered too many problems with it. The Hose connector with flow control, Accessory Connector with Swivel, the Spare O-Ring & Washer Set 12mm are not performing to satisfaction. I recently purchaed an Accessory Connector with Swivel and its leaking. The Hose connector with flow control yesterday started spurting out water through the Lever of the Hose Connector with Flow Control. And not to mention that all these products I mentioned get minimal use. I dread to think how these products would fair if I was giving them a real work out.”
Hi John, thank you for your honest review, sorry to hear you are having multiple issues with your Hoselink set-up. We would be happy to look into this and help you out. Therefore, if you are able to contact our customer care team directly, we will get these problems resolved for you.Thank you and we hope to hear from you soon.Kind regards, The Hoselink Team
