“On recommendation from our family members (who also bought a Hoselink system), we bought two in December 2023, and they work faultlessly. The attachment linking system is non-leaking, and easy to use. We have had two other retractable hose systems (un-named) previously, one of which failed within a moth of install. I am keen to experience the longevity of the Hoselink system, and am optimistic it will last long-term. What must be mentioned is one of the two Hoselink black plastic brackets was damaged by the delivery company. I contacted Hoselink and they sent a new version of the damaged bracket within 3-4 days - no questions asked. So yes, this company looks after their customers, and we appreciate that. I will give this product and company support a 12/10 - without question.”