“I just received the pole, watched the installation video and it seemed all very easy. However, after checking the material of the post, it's aluminium, I realised that all quick set concrete products advise against the use with aluminium components. The chemical process creates significant heat that would weaken the material. Fairly disappointing, have to work something out now, as I don't want any problems in the future, planning to use pole for longer than 2-3 years. I would recommend that Hoselink addresses this issue, perhaps following up with the manufacturer regarding their recommendations, changing the design or, at the very least, the instructions.”
Hi Andrea,Thanks for your review and your valued feedback. These mounting posts have been available for a few years and this issue has never raised with us. We will definitely pass this on to our products team for consideration. We do have a 30 day return policy so if this is not suitable for you we completely understand and please feel free to reach out on hello@hoselink.com.au or 1300 900 617 to begin the return process. Hope to hear from you soon. Kind regards, the Hoselink Team.
“They want install no higher than 900mm yet post is 800mm and hasn’t even been installed yetIt’s almost going to be touching the ground once installed which is not what I would have expected to mount a hose and they didn’t seem to have alternate sizing. A little disappointed with purchase as longer would have been better”
Thank you for your review, Nina! I am sorry to hear you are not happy with this product. We pride ourselves on the quality of our products, so this is disappointing to hear. I will pass your suggestion of different size Mounting Posts over to our products team to see if this is something we can do in the future.Kind Regards,The Hoselink Team
Hi Jayne,Thank you for your review and suggestion. Completely understand why you would like the post to match the hose reels, would certainly look more stream-lined. This is definitely something we can consider, we will pass this over to our product team!Kind regards, The Hoselink Team
