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Classic 20m Retractable Hose Reel | Charcoal Reviews

4.7 Rating 839 Reviews
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Easy to install and works well.
Helpful Report
Posted 6 days ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Thank you for the way you’ve looked after us. We’ve been dealing with Hoselink for years and they have never disappointed us with their products & service. Thank you team for exceptional service. You are second to none. Cherie Hately ⭐️ ⭐️⭐️⭐️⭐️
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Posted 3 weeks ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
After being used by numerous trades and not being returned correctly the mechanism locked.
Helpful Report
Posted 3 weeks ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
This new hose is up to the standard that I have come to expect from Hoselink products.
Helpful Report
Posted 1 month ago
A bit of a dissapointment. I've had a 30' reel for over 15 years and it stills works flawlessy. This hose has a cheap "shiny plastic" feel about it. Its heavy to reel out and has a tendency to kink. My old one has a matt feel and even though it's 10 metres longer, has a much smoother operation. I am sure this would not be a problem for those under retirement age, but for use it's definitely a step backwards. Nice colour thought!.
Helpful Report
Posted 1 month ago
Hi there, Thank you for sharing your feedback with us. We're sorry to hear that the Classic 20m Retractable Hose Reel didn't meet your expectations, especially after your experience with the older model. It's always valuable to hear from our more seasoned users, and we want to ensure that all our products align with the high standards you've come to expect. If there’s anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our customer service team at 1300 900 617 or email hello@hoselink.com.au. Best regards, The Hoselink Team
Posted 1 month ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Works well
Helpful Report
Posted 1 month ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Wished I'd realised you needed additional attachments to use your hose with your genie and other garden accessories so you would purchase at the one time and not have to order separately and pay delivery.
1 Helpful Report
Posted 1 month ago
How easy is it to use the product?
Difficult
Easy
How is the value for money?
Poor
Excellent
Replaced our old hose, this hose is great, very well put together and works effortlessly. Very pleased with the whole process
Helpful Report
Posted 1 month ago
Hi Mark, Thank you for your wonderful 5/5 star review of the Classic 20m Retractable Hose Reel! We're delighted to hear that you're pleased with the quality and effortless functionality of your new hose. It's always our goal to make your gardening experience as enjoyable as possible. We're glad the whole process met your expectations! Happy watering! Best regards, The Hoselink Team
Posted 1 month ago