Hi Ron, thank you for taking the time to leave a review! I am sorry you are having issue with your Hose not retracting properly. This is something we may be able to repair depending on the issue . If you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au one of our customer service team will be happy to help you.Kind Regards,The Hoselink Team
“We've previously owned other brands of hose reels using the standard hose fittings. The hose link reel and hose connectors are by far the best product we've used in the garden. We couldn't happier with the over Hoselink experience and products..”
Hi Stuart, thank you for taking the time to leave us a review. It's great to hear that you are having such a great experience with your new Hose Reel and that it compares favourably to previous products that you have purchased elsewhere.Kind Regards, The Hoselink Team