“Seeing as how the retractable hose reel is not a cheap item , and in most cases it is exposed to the sun for a good part of the day, almost every day, it is a great idea to stop the sun damage to your valuable investment and use these attractive covers. We have three of them.”
“Disappointed - I bought the wrong hose reel cover.
After looking through the online catalogue and reading the options, I bought the cover for a 30m “classic” (hi-flow) hose reel. It doesn’t fit my new 30m “evolve” hose reel. I’ve since found out that a cover for my new evolve hose reel doesn’t exist, which probably explains (in part) why I bought the wrong one, thinking it would fit my 30m reel.
So I’ve bought the wrong cover (my oversight), but more importantly, I can’t buy a cover for my new hose reel. Disappointing.”
Hi,
Thank you for sharing your thoughts with us. I’m sorry to hear about the confusion with the hose reel cover. It’s definitely disappointing when expectations don’t align with the available options.
We understand how frustrating it can be when a product doesn’t fit as intended and, unfortunately, the absence of a compatible cover for your Evolve hose reel further compounds this issue. Your feedback is invaluable, and we should have Evolve Hose Reel covers available end of this year.
Please feel free to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au and we can look into credit/refund options for your incorrect Hose Reel covers.
Best regards,
The Hoselink Team
“Fitted easily. Looks good. Living up in tropical far north Queensland I am a little concerned that the material used was a little 'light' and may not last long and may become mouldy easily. But that remains to be seen. Meanwhile I'll enjoy having a lovely neat cover for the hose reel.”
Hi Darlene,
Thank you for your lovely review of the Hose Reel Cover | Green Fern | Classic Series! We're pleased to hear that it fitted easily and enhances the look of your space. We understand your concerns about the material in the tropical climate, and we appreciate your feedback.
If you ever have any questions or need assistance, please feel free to reach out. Enjoy your neat hose reel cover!
Best regards,
The Hoselink Team
“We have always used these covers on out hose reels, which has kept them safe from UV for many years.
The covers do eventually deteriorate due to sunlight, but still last several years.”
“I ordered the wrong size first up, i contacted and they looked up my records to ascertain the correct size, its been years... they sent me the new one for the cost of the postage... It fits perfectly , looks amazing. the quality of their products are second to none.”
