“Overall the product seems great. Very stylish and operators smoothly.Only comments I have for improvements would be increasing the counter bores on the wall bracket and a way to secure the twist lock connection for the wall tap.I don't like using wall plugs and use chemset studs. I found that using a M8 stud I couldn't get my 13mm socket in to do up the nut.As for the the connection to the wall tap, I found if there is a twist on the hose the wrong way the hose wants to twist itself off. Maybe a swirl design at this point or a click lock on/off feature.Cheers”
Hi Charles, Thanks for your feedback. We are sorry to hear that this is the case. If you can email us directly with the order details and more details on what the issue is, we can provide the best solution for you.Thanks for your time!Kind regards,
“The product is great. Best hose system we have ever had. But more importantly, the customer service is on par. Its very refreshing these days to have people actually care about their customers satisfaction. Great job guys!”
Hi Rick, thank you for your review and feedback - greatly appreciated.Fantastic to hear you are loving your Hoselink set-up and are finding it the best system you have had! We always strive to provide good old-fashioned customer service as it can be hard to come by these days - glad you have found that to be the case. Kind regards, The Hoselink Team
“I have 2 x Hi-Flow and 1 x normal Hoselink hose. It is amazing the difference in pressure when using the Hi-Flow and of course the ease of rewinding can never be forgotten.”
“Great! Purchased for my daughter’s home in a bushfire region. Delivery was spectacularly quick and, true to form, all transactions and communication excellent.”
Hi Robert, Thank you for taking the time to leave this review, we are so happy to hear you love your hose reel. That is also very exciting you will be soon purchasing a second for your front yard. Please feel free to reach out if there is anything we can help you with. Kind regards, The Hoselink Team.
