Hi Bikram, thank you for taking the time to leave us some feedback. It is very disappointing to hear that you have had retraction issues with your Hose Reel, it is certainly not something we would expect to see happening. Please get in contact with us at 1300 900 617 or hello@hoselink.com.au and we would be happy to look into this for you.Kind Regards, The Hoselink Team
“Purchase, delivery and installation all straight forward and seamless..
Bought the Hi flow option as the water pressure isn't the best, but to be honest I would say it doesnt work as well as the standard hose we were using. Asthetically it looks so much better than the hose laying around on the concrete below the tap but after using it 2-3 times I think we will revert to the old hose for a couple of things (washing cars/cleaning driveway etc)
Will see how it goes but if I had my time over I wouldnt have made the purchase.”
