“Have four of these around the house that came with the reels I purchased. They work well when new but after 12 months to 2 years they constantly leak. This either occurs from the rotating spray nozzle face, trigger or the body of the handle itself (water seems to come out through the rubber grip). I've had most of the issues mentioned in the other 1 and 2 star reviews except the handle breaking off.I'm not surprised Hoselink only offer a 12 month warranty on them as it's not to long afterwards they start getting issues.”
Hi Adrian, thank you for taking the time to leave us a review. Sorry to hear you are having issues with our 7-Function spray guns, definitely should be lasting much longer than 18months. These spray guns are fully self-serviceable and do have various replacement parts therefore, most leaking can be resolved by replacing o-rings and washers. Of course, we would be more than happy to look into the issues you are having and then offer solutions. If you would like to reach out to our customer care team directly on hello@hoselink.com.au and include some photos, we would love to hear from you.Kind regards, The Hoselink Team
Hi Bernard, Thank you for bringing this to our attention, and I apologize for the inconvenience you've experienced. We take the durability of our products very seriously, and it's disheartening to hear that the trigger has broken again.We understand the importance of designing products that can withstand the varying climate conditions, especially in Australia.If you can contact us with your order details for the purchase, we can look into how we can assist with this.Kind regards, The Hoselink Team
“Never worked as well as the one i bought 5 years ago. Bought this one 2 years ago. Is now no longer switching off the water. They must have changed the manufacturer as not as good.Be prepared to buy another one in 2 years”
Hi Rita Thanks for the email, The manufacturer for our 7 function sprayer has always remained the same. This type of sprayer is fully serviceable and likely only requires new parts to be able to be fixed.I have linked our repair kit for this sprayer here for you. https://www.hoselink.com.au/products/spray-gun-spare-parts-kit?_pos=1&_psq=repair&_ss=e&_v=1.0Please always reach out to our customer service team if there are any issues so we can keep on top of any constant faults and provide either the correct advice or replacement to get the hose working like new again.Kind regards Hoselink Team
“Love this product. Bought a new one recently and had a problem. After a quick phone call a replacement was delivered to me promptly. Your service is amazing, Thankyou.I recommend Hoselink.”
