“The product split after only having it for a short period of time and only a few uses. It was not in an exposed area that would suffer from extreme temps. I took a photo of the leaks coming out of each side and sent it to your company. A very helpful lady who answered the phone identified the handle from the photo and identified when we purchased it. A replacement was sent within a couple of days. I bought 3 handles and have not had any problem with the others yet.”
“The process was very seamless from my initial contact with Hoselink. When I explained the problem the sales person was quick to arrange a replacement. It is a pleasure in today’s environment that this quick solution is still available.”
Hi Derek, thank you for your review. If you do not own any Hoselink fittings, do not worry you can still use these spray guns. All you need to do is screw in a click-on style nipple into the base of the spray guns and then you will be able to click-on to these just like you would any other brand. If you are unsure and require any further information, please reach out to us on hello@hoselink.com.au and we can assist you further. Kind regards, The Hoselink Team
Hi Margaret, thank you for your review, sorry to hear you are not enjoying your new spray gun. We would really like to get some more information and feedback from yourself regarding this. Therefore, if you could please contact our customer care team directly on hello@hoselink.com.au, we will be able to assist you. Kind regards, The Hoselink Team
“The customer service was excellent. This was a replacement as the previous one had split and I had the replacement in a matter of days. Overall I actually prefer the older trigger models but that is just my personal preference.”
