“I recently contacted hoselink to purchase a replacement part and they offered to replace the entire head, free of charge. I've been a fan of hoselink products for a while and now I can also vouch for their excellent customer service :-)”
Hi Janine, thank you for taking the time to write us a review. It's lovely to hear that you think so highly of our customer service team and that we were able to meet your requirements.Kind Regards, The Hoselink Team
“The product is light and easy to use especially for people that lack strength in their hands as. my wife has polio and lacks strength I can thoroughly recommend this product.”
Thank you for taking the time to give us feedback. Sorry to hear that your 8-pattern sprayer is leaking. We wouldn't expect this to happen so this is disappointing to hear. Please get in contact with us on 1300 900 617 or hello@hoselink.com.au so we can resolve this issue for you. Kind regards, The Hoselink Team.
“I reported a leakage problem with 3 of 4 sprayers purchased last year along with 4 retractable hose systems. The customer service officer quickly acknowledged there was a problem with that particular batch, and 4 new sprayers arrived 2 days later.What an incredibly honest, generous and reliable business.I am extremely satisfied with my Hoselink experience.Many thanks for your service.”
Hi Melinda, thank you so much for taking the time to leave us some feedback. It is great to hear that we were able to sort your issue out for you and even more so that you were pleased with your customer service experience.Kind Regards, The Hoselink Team
