“My daughter bought me the hose link high flow last October as an early Xmas present. After 6 months the Spray Nozzle started leaking from the sides so bad you couldnât use it. The hose kinks in 2 places and I keep having to walk back and unkind it. I thought I must be doing something wrong but the hose goes in really well.I was so excited about getting it and unfortunately it has put off a few people as Iâm back dragging around my old Bunnings hose.”
Hi Dell, Thanks for your feedback. This is really disappointing to hear as we take pride in the quality of our products. If you can contact us with the order details, we can then provide you with a solution. We look forward to hearing from you!Kind regards,The Hoselink Team.
“This new model is no good for general washing down paths, cars etc. The âCenterâ selection is like a half pressure âshowerâ setting do in other words useless. The previous model is much more versatile for general use and I found the no trigger hard to get use to.”
Hi Martin, thank you for taking the time to leave us a review and providing your feedback on the new model spray gun. Sorry to hear you are unhappy with the centre setting, these should be very similar due to being made in the same factory therefore, something we are certainly looking into. If you want to give us a call or send an email through to us, we will happily look into alternate options for you! Kind regards, The Hoselink Team
“At only just over 12 months old, the control sprayer started leaking around the on/off lever quite severely. I became unusable when it would spray backwards towards the user. Pretty disappointing that it has lasted just over a year, I expected a bit more longevity out of a premium product that we are now locked into with the hoselink system.”
Hi Jess, thank you for taking the time to leave us a review. We are extremely sorry to hear your spray gun ended up leaking out the flow controller. We can completely understand your disappointment with this, we would certainly expect them to last longer than 12months, plus this model of spray gun does have a 2 year warranty on it. We can see you have purchased our 7-function spray gun, which we are guessing is a replacement for the faulty one. Of course, we are more than happy to look into this for you due to still being covered by the warranty period. Therefore, please keep an eye on your emails. Kind regards, The Hoselink Team
