Hi Sharon Thanks for reaching out to us. I have just taken a look at your order and can see it has either been delayed or lost in transit due to the lack of updates on there end. I have therefor organised for this order to be re sent for you. You will receive tracking once dispatched on our end and should be there at some point next week. If the original order eventually turns up please just use these as spares moving forward. We appreciate you reaching out to let us know so we can get this resolved for you asap. Kind regardsHoselink Team
Hello Stephen,Thank you for your feedback on our products. We're glad to hear that you've found our no-leak system to be great. However, we apologize for any inconvenience you've experienced with the longevity of our products. Its certainly not something we see happening often.To better understand your specific concerns and provide a suitable solution, we recommend getting in touch with our dedicated customer service team. They are well-equipped to assist you with any product-related issues or replacements.Please don't hesitate to contact our customer service team at hello@hoselink.com.au. We value your satisfaction and look forward to resolving this matter for you.Best regards,The Hoselink Team.
