I am sorry you had this experience Kerrie! If you are wanting to use it with your normal hose, you can by replacing the Hoselink connector it comes with, with an Adapter 3/4 Inch BSP Tail to Click-On Hose Fitting, this may be something you are already have in with your fittings. Otherwise this can be purchased at any hardware store. Feel free to contact us 1300 900 617 and we will be able to explain and send a photo over of what you need, if required.
Kind Regards,
The Hoselink Team
“This is not the first time I've purchased from Hoselink. I have several reels, solar light and now the
9-pattern sprinkler. Well the sprinkler works a charm! I absolutely love Hoselink products. The quality of all their products is second to none!”
“Update: I have just spoken to the customer service staff and they were extremely helpful and have refunded my sprinkler cost. Because I am happy with the rest of their products I used the refund to buy other Hoselink products. Thank you for responding so quickly and making every effort to ensure I was happy.
Original Posting: Unlike their other products, this is one I wouldn’t recommend. Firstly, I have good pressure but can’t get any significant distance from the various options on this sprinkler. (Maybe the flow control fitting is restricting flow). My biggest issue is with the two rectangular options, which is one of the main reasons I bought it. The is no difference between the two and both don’t spray properly. They are totally useless. I love all the other Hoselink products but this is a dud. I have gone back to using my old $4 round sprinkler.”
I am sorry you have had this issue Paul! We pride ourselves on our products so it is disappointing to hear you have had this experience! It is certainly not a very common issue! If you could please contact our customer service team on 1300 900 617 we would be more than happy to look into credit/refund options for you.
Kind Regards,
The Hoselink Team
“I bought this to water a square lawn. The sprinkler waters in 2 half V patterns so therefore only half of the square area actually gets water. As you can see from the photo, the top and botton section receives full water but the left and the right side of the sprinkler just gets a few droplets, meaning the entire left and right side area of the lawn isn't watered. The occurs on all water pressure levels.
Disappointed to have spent a lot of money on a second Hoselink sprinkler that doesn't do the job. I originally purchased the oscillating sprinkler but for that one to be able to water to the edges of a square lawn it must be set so it waters with a 1 metre overspray from the lawn on all 4 sides, which is wasting so much water as the bulk of the water ends up on the overspray area.
I went to Bunnings and bought a $13 Pope Square Sprinkler which does the job perfectly and I now have 2 expensive Hoselink Sprinklers gathering dust.”
Dear Sharon, thank you so much for taking the time to provide us with your feedback on the 9-Pattern Sprinkler. We truly appreciate your honest review and apologize for the inconvenience you experienced.
We understand your frustration with the sprinkler not operating as intended. This issue occurring on all water pressure levels is certainly not ideal. We also understand the disappointment of spending a significant amount of money on a sprinkler that does not work properly.
We would be happy to replace the sprinkler for you, or we can issue you a store credit. Please give us a call at 1300 900 617, and we can find a solution.
Thanks, The Hoselink Team.
“Look, a good sprinkler, better than the cheaper brands but I thought it would have a bit more oomph in it. Maybe it's my water pressure. I'll probably give the cylinder one a go in the future.”
