“Bewildering! Ordered, paid for, and received by mail (Invoice HL 1381202, Fully Paid, of 12 September).Item was dysfunctional on receipt; phoned Hoselink and was courteously assured that a replacement would immediately be sent at no charge, and that there was no need to return the dysfunctional item.Still awaiting the arrival of the replacement, but have now received a bill from you (Sales Invoice SPI006549) for $6.95 for postage!As Hoselink sent a nonfunctioning item in the first place, a customer should not be required to pay for the company's costs in remedying their own problem. Whether the error is due to internal system inefficiency, incompetent or dishonest staff, I have no intention of paying this extra charge, and if you insist that my paying double postage is a condition of my receiving a functional replacement I would prefer a return of the total sum originally paid.”
“I have renovated our garden beds this year and the specialist nursery recommends not watering the plant foliage. This sprinkler allows me to water the specific square of our lawn without getting to new and expensive plants. It is perfect! I can select the coverage and the range of flow. It is nice and sturdy with good quality fittings.”
“This product is amazing just a few small issues it would be nice to be able to change the plastic behind the brass fitting as the plastic weakens over time and snapped on our last one. Apart from that great product”
“This is the best designed & built sprinkler I have owned in my almost 60 years.So solid it’s actually heavy lolAnd it works a treat.Very happy with it so far.”
