Hi Lauren, thank you for the review. We appreciate hearing from you. We are sorry to hear that your 2-Way Brass Tap Adapter is causing you grief. We've gone ahead and sent you a replacement adapter at no cost to you. Apologies for the inconvenience. Please give us a call at 1300 900 617 if you have any further concerns.Thanks, The Hoselink Team.
“I can see it is a high quality product, but I thought the two outlets would be the same size as my original tap - i.e. I could directly attach my hoselink hose to it. But no, I now need to go to Bunnings or contact hoselink and figure out what adapter is needed - as none in the adapter kit that I also happened to buy (for my pressure washer), fit these two outlets....Grrr that I can't use this product straight away... If it needs a special adapter, perhaps highlight this more clearly? (I didn't see anything)... I'm guessing that not all of your consumers would have expected this size differential...Off to Bunnings next weekend to find something that fits vs pay for postage with hoselink...Feeling annoyed hence 2-star...”
Hi Bronwyn, Thanks for your feedback and sorry this is the case.If you still need assistance in find the correct fittings, please contact us before making an order so we can point you in the right direction. Please let us know how this goes and contact us directly if you need any assistance. Kind regards, The Hoselink Team.
“I choose the product as of its solid construction. As I haven't as yet installed it so I can not comment on it's performance but I am sure it will function well.”
