Hi Paul, Thanks for your feedback. We are sorry to hear that this is the case.We will be issuing you a credit for the amount of the item so it can be used towards a future purchase. Kind regards, The Hoselink Team
“Just what I needed on my outdoor taps. They were easy to fit and have made the job of turning the taps on and off very easy for my OLD hands. Thank you, for coming up with a very good gadget.”
