“Good product when intact. However having received a pair as a gift the spring flew off after a couple of months. The company promptly replaced the cutters but sadly the same thing happened again after a couple of months. Clearly there is a design problem.”
Hi Richard, thank you for taking the time to leave us a review. This is not actually a well-known problem therefore this is really unusual. We have informed our product team about this issue and will make sure this is looked into. In the meantime, we are more than happy to offer you a replacement or a different product if preferred. Please contact our customer care team to organise. Kind regards, The Hoselink Team
“I initially purchased a pair for myself and was so impressed with them that I bought extras for friends. A great gift for a gardener and so easy and comfortable to use. They are just the right size for my hand and not heavy but that does not interfere with the functionality. Absolutely recommended.”
