Hi Michael, I am sorry you feel this way. We pride ourselves on the quality of our products so this is disappointing to hear. It's certainly not a common issue we see happening. If you can contact our customer service team on 1300 900 617 or via email at hoselink@hoselink.com.au we will be able to look into 30 day money back guarantee. Kind Regards,The Hoselink Team
“This is an amazing product. I bought it specifically because we have spiky weeds that you cannot handle. This has pulled them out by the root. So easy. Thank you so much Hoselink. ⭐️”
Hi Julie, I am sorry you have had this issue. We pride ourselves on the quality of our products so this is disappointing to hear. If you could please contact us on 1300 900 617 so we can look into credit/refund options for you.Kind Regards,The Hoselink Team
