Hi Graham,
Thank you for your honest review. I apologise for the inconvenience you've experienced with the fitting leaking water. We aim to deliver products that function reliably, and it’s disappointing to hear that we missed the mark in your case.
Please reach out to our Customer Service team at 1300 900 617 or hello@hoselink.com.au. They would be glad to assist you in troubleshooting the issue or discussing possible solutions.
We appreciate your feedback and hope to resolve this for you.
Kind regards,
The Hoselink Team
“I bought this Comfort 8-Pattern Flow Control Sprayer + Fitting to replace a hoselink one I had used for several years but which needed replacing. This has a new design but the changes have certainly improved the product. Rather than a trigger to control the flow of water, there is nopw a small lever that is very easy to control, especially for my arthritic hands. I love this new design.”
Hi Ray,
Thank you for your amazing review of the Comfort 8-Pattern Flow Control Sprayer! We're thrilled to hear that you were so impressed with the first one for your back garden that you decided to get a second for the front. It’s fantastic when our products make such a positive impact on your gardening experience!
If you have any other feedback or questions, feel free to reach out. We’re always here to help!
Best regards,
The Hoselink Team
Hi Janice,
Thank you for sharing your experience with the Comfort Sprayer. I’m sorry to hear that you found it difficult to use, especially with arthritis. Our goal is to create products that are accessible for everyone, so your feedback is invaluable.
We do also have a 7 Function Metal Spray gun that may be more suitable for your needs. Please reach out to our Customer Service team at 1300 900 617 or hello@hoselink.com.au if you would like to discuss an exchange to this model.
Warm regards,
The Hoselink Team
