“Hose keeps blowing off at the tap connection. Followed instructions from manual but still keeps blowing off. Had to go back to old brass fittings.
Waste of money”
Hi Mark,
We're really sorry to hear about your experience with the Beginners Basic Pack. It’s frustrating to have a product that does not perform as expected, especially when you’ve followed the instructions closely.
We appreciate your feedback regarding the tap connection, and we will pass this along to our quality control team to ensure we address any issues. If you're willing, we encourage you to reach out to our customer service team at 1300 900 617 or via email at hoselink@hoselink.com.au. They might be able to assist you further and explore possible solutions.
Thank you for sharing your thoughts with us.
Best regards,
The Hoselink Team
“This is the second time I have purchased this pack, one more to go and all of my hoses will be set! I love the swivel and the fact that you can adjust the pressure. I can put it on vertical to spray away pests like mealy bugs etc, mist tiny seedlings, soak, or fill up a bottle using jet but lowering the pressure. It's good quality plastic which is needed in tropical QLD heat! Comes with full colour, picture instructions that are very easy to follow. It's a great value pack to kick off with! Definitely recommend!”
Hi Nicole, thank you for your kind feedback! We absolutely love that you are as happy with your beginners pack as we are! Hopefully the spray mixer serves you well. Please give us a call at 1300 900 617 if you have any issues or concerns.Thanks, The Hoselink Team.
Hi Jason, thanks for your feedback. We are sorry to hear this was the case. If you would like to discuss this further, please contact us directly at 1300 900 617 and we would be happy to assist you.Thanks, The Hoselink Team
Hi Jason, thanks for your feedback. We are sorry to hear this was the case. If you would like to discuss this further, please contact us directly at 1300 900 617 and we would be happy to assist you.
Thanks, The Hoselink Team
“My beginners pack arrived promptly and was easy to install and use. No leaks and it doesn’t burst off the hose like the previous hose fittings. I was able to use my existing hose and with the adapter which I also purchased I can keep using my previous click on trigger operated spray fitting. Though I mainly use the hoselink spray with all its choices of spray shapes and its thumb operated on/off control. Highly recommended”
