“I have sent an email which I have had no reply. Part broke the first time it was used and the other leaks at the screws. Not happy. Would appreciate a replay to see what can be done to fix.”
Hello Mick,We apologize for the inconvenience you've experienced and for not receiving your previous email. We're here to help, and we'd like to resolve the issues you've encountered with our product.Please reach out to us directly at hello@hoselink.com.au or call us at 1300 900 617. Our customer support team will be more than happy to assist you and find a solution to fix the broken part and address the leaks.Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. We look forward to hearing from you and resolving this matter promptly.Kind Regards,The Hoselink team.
“These are very fine products. They live up to expectations. I have tried a range of the 'usual' garden watering products, both cheap and more pricey, but they generally let you down in quite a short time, whereas the Hoselink products have been reliable for many years, more than a decade I believe and quite a few of my original purchases are still in use. I definitely recommend these products.”
“I have always wanted a Hoselink set up since my sister raves about hers. I recently ordered the 30m Hoselink Connectors Pack, which arrived very quickly. Unfortunately, when my husband removed hose reel from the box he found the inlet hose very badly kinked. In fact it was so badly kinked the hose had turned white. He had to place a clamp on the hose to get the kink out of it. He said it is quite likely the hose will fail at that point, some time in the future.”
