Hi Leonie, I am sorry you have had this issue. We pride ourselves on our products so it is disappointing to hear! Although there is a warranty period, so if you can contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au we will be able to check this for you.Kind Regards,The Hoselink Team
“i have purchased solar lights from hoselink before so i was confident these lights wouldn't disappont and i was right. they give off a lovely, decorative light; subtle but effective. i have put two on a brick wall and two on wooden fence with hoselink's outdoor double sided tape and it works really well as the lights are very light in weight. highly recommend”
“I should have checked the dimensions of the lights as the images suggest they are larger. However, they should still be effective. I am more disappointed by the large unnecessary box with no protection for the product used to send these two items. The casual thrown on postal label suggested lack of care too. I have photos of the box etc if you need them.”
Hi Nicki, thank you for taking the time to leave a review! I am sorry your parcel arrived like this, I will pass this on to our warehouse to make sure they are packaged compact to avoid movement in transit! If you are not happy with the dimensions of our Solar Lights if you can contact us on 1300 900 617 or via email hoselink@hoselink.com.au and we will be able to assist you further.We look forward to hearing from you.Kind Regards,The Hoselink Team
