Thank you for taking the time to leave a review, Janet. Sorry to hear you are disappointed with your solar lights and that two of them have stopped working. The first thing we recommend is resetting the battery by holding down the button on the base of the light for 5-10 seconds and then leaving to charge in a full day of sun. If the light still isn't working after you have done this, please get in contact on 1300 900 617 or hello@hoselink.com.au as we would love to resolve this for you. Kind regards, The Hoselink Team.
“The quality of these lights were beyond our expectation. They are easy to install and give off the perfect brightness. Exactly what we needed without the hassle and expense of getting an electrician involved. Will be buying more.”
“I purchased 4 of these for my son a few years ago and they are still working which I find doesn't usually apply to solar lights. So I decided to get a couple for either side of the steps leading to my front door. They are perfect for the position, low constant light and brighter when someone approaches enabling them to see the steps. I would definitely recommend.”
Hi Kerry, thank you so much for your lovely feedback. We appreciate hearing from you. So happy to hear that you are loving your lights as much as we do! If you have any issues or concerns, feel free to reach out to us.Thanks, The Hoselink Team.
“The solar lights are lovely when working but after purchasing 15 of them, after one year only half of them are still working. Expected a longer life as they are not cheap. The batteries don’t seem to be rechargeable and as they are in a sealed unit they are unable to be accessed anyway.”
Hi Sue, thank you for your review and feedback. We are sorry to hear you are experiencing issues with some of the lights, no longer working. We would be happy to run through some troubleshooting with you and if this does not work - look into the purchase dates. If you can reach out to our customer care team directly, that would be great! Kind regards, The Hoselink Team
“I now have 8 of these in my garden. They are bigger than expected which is a good thing. They are strong and sturdy. They can be quite tall which o need, but options for making them shorter. I tried a few on a friends suggestion and ended up buying more. I live near the ocean so I’m keen to see how long they last…hopefully a decent amount of time”
