“After reviewing the solar lights,hoselink got in touch with me and replaced all of the heads, as they were right on 12 month warranty finishing. Really excellent customer service, they are a great company to deal with, thanks so much.”
“Effective nice looking however2 out of 8 stopped working within 12 months. Hoselink replaced kindly but I’m not sure how long the other 6 are going to last now and can’t change battery.”
Hi Kym, thank you for taking the time to leave us a review! We appreciate hearing from our customers. We are very sorry to hear you are still having troubles with the Solar Lights you purchased. Please do not hesitate to give us a call at 1300 900 617 to discuss further options.Thanks, The Hoselink Team.
“We have used Hoselink Garden Lights in our front garden for the last 7 years. One garden light bulb failed (the others have been fine and was replaced immediately by Hoselink, no questions asked. Superb service-arrived interstate within 3 days. A pleasure to deal with!”
“I had an issue with a few solar lights not working, sent a video to the hoselink team , received a response within 24 hours . Claim made , solar lights replaced , they even supplied a couple of extras 100% sorted in a few days Great Customer Service”
“I just love this product. So simple to install and makes our deck stairs, leading to the garden, so much safer. Love all Hoselink products. Thank you”
“A year ago i bought a number of solar lights to light my garden path. Before warranty expired, one stopped working. The spare head for L335 was sent to replace. I then noticed another one had stopped working. Disappointly that the life of the battery (non-replaceable) is only about one year.Next time I would consider a model that has a replaceable battery,”
Hi Anne,Thank you for taking the time to leave us a review but so sorry about your experience with the solar path lights. This is not a common issue we come across and is disappointing to hear. Please reach out to us on 1300 900 617 or email us at hello@hoselink.com.au as we would love the opportunity to resolve this issue. Kind regards, the Hoselink Team.