Hi Marilyn, thank you for leaving us feedback, we're pleased that you enjoyed your free gift. Please don't hesitate to contact us on 1300 900 617 if you have any queries.Kind Regards, The Hoselink Team
“I received one as a free gift but sadly it arrived completely smashed. Hoselink kindly sent a replacement but that was broken on arrival too - we decided to give up seeing as it was a gift with purchase. On the positive side, I'm sure it would have been lovely if intact and I'm using the lights separately in a tree in my garden - they work really well so I'm sure they would also look great in this item if it weren't broken. I feel bad for Hoselink as it was likely broken by the delivery service.The item was only wrapped in stiff padded plastic and a box so maybe a bit more cardboard would do the trick.”
Thanks for taking the time to leave a review, Warren. Sorry to hear this has been your experience. Unfortunately, we had an issue with the protective packing on this type of light. This has now been resolved and I have arranged for another light, in proper protective packing, to be sent out to you. If you would like to discuss this further, please call us on 1300 900 617.
