“We were very surprised to see a blank cardboard box with made in China. This was the first time we heard that Hoselink is not an all Australian gardening solution. Shocked to see Made in China. Regardless, of product testing. No warning prior when listing the items. Had to review your FAQ. Feedback - Please list on each item listed. Made by who?? Have chosen to give to use these as Christmas gifts. Thank you”
Hi Astrid,I am sorry you are disappointed to hear that we manufacture some of our products in China. Hoselink is a 100% Australian-owned and family run company. Our products are manufactured in various locations including but not limited to Australia, China and Taiwan. From time to time we’re asked where our products are manufactured and we always answer this honestly. Whether a product is manufactured here in Australia or overseas, we have strict quality controls in place to ensure our customers receive the high quality product they expect from us, backed up by a Sydney based customer service team.Of course as Australians we would love to be able to manufacture all our products here, and so this is something that is always under review.Thank you for your support.
