“I've used Hotheads for about 20 years and have always loved them and recommended them. The last few orders of Hothead extentions have not seemed the same. The hair easily falls out of the tape leaving the extentions very sparce and shaggy. I use to be able to reuse them 2-3 times but can't use them more them one time. I don't know if Hotheads is using different hair then originally but I hope they go back to using the high quality hair they use to use. Also Hotheads passed on a Tariff charge to me making them more expensive. I still love Hotheads and their colors especially 130.”
Hello Charlotte,
Thank you for your continued support over the years and for sharing your feedback with us. We're truly sorry to hear that your recent experience hasn't met the high standards you've come to expect from Hotheads. We value your opinion and appreciate your insights about the quality and reusability of the extensions. Please know that we are always working to maintain the excellence we strive for. Your love for the color 130 brightens our day!
Warm wishes,
Team Hotheads
