“Beautiful piece - nicely made - however I don't know if anyone has a mouth big enough to use this. I've emailed RYOT and haven't heard back, guess they don't care”
Hey Peggy, I'm not seeing any emails under your name currently - please use this contact form and we'll definitely receive it! https://ryot.com/contact-us/
As for the mouthpiece, we have not received any complaints of this nature. Please ensure you're using the item correctly as your lips will sit completely inside the mouthpiece and the edges will rest on your face around your lips. Please email us via the contact form if you need further instructions!
“Had a minor issue with the water pipe showed up , but the customer service department is outstanding the helped me out and got me the missing part.
Excellent company quality products, would recommend to everyone.”