“never got delivered with my order, it has been over a week and i still have not had assistance from ryot to adress and resolve the issue. very disapointed with ryot as a company at this point, and i was a repeat customer before this BS”
Michael, we do apologize for the delay in response. Our systems have had a glitch preventing us from seeing many service related emails and we are now back up online.
Please email us @ sales@ryot.com and we will help make this right.
Thank you for your continued support, we will make sure you are more than happy.
“Purchased this grinder and was super excited to receive this but upon receiving was disappointed, the “medium” grind plate doesn’t tighten down onto the bottom teeth plate so it just free spins.”
“(I use this grinder moderately and remove the largest stems before grinding.)
Extremely satisfied with this. I was skeptical of the cost, but all moving parts of the grinder spin smoothly, the pieces remain secure and come apart easily as needed, the little window is charming, and the slight heft feels good in the hand. So far, I believe I will never need to replace it.”
