Thank you for contacting us! We apologize for the alignment mark still being visible on your cup from the manufacturer. This mark is intended to ensure that the logo and handle are correctly aligned during production and can be removed. According to our manufacturer, the red mark is made with a removeable marker pen as part of the printing process to ensure accurate alignment of the logo. These production marks can be easily removed using gentle cleaning agents or alcohol. Feel free to reach out if you have any further questions!
“Love the print and no-leak feature, however the quality of the print is low. I have had my cup for a couple weeks and it has sat in a cup holder once a day and the print is already starting to rub off. I have also noticed that the ice does not remain in the cup nearly as long as my other popular brand of 40oz tumbler.
Overall, it's cute and convenient, but I am not impressed with the quality.”
