“The cup is amazing! I definitely drink more water. The handle is convenient. But the best part has been my interaction with customer service. They are friendly and VERY quick to respond! I am very very pleased with my purchase! :) thank you HydroJug team! ❤️”
“Absolute best mug I’ve EVER used. Seriously. They may not be as “flashy” and have all the colors like others do, but I’d rather have a mug that’s truly leakproof and is comfortable to hold, AND keeps ice LONGER than any Stanley or hydroFlask I’ve ever had. I even use my bubbly water in them, with ice and regular water, and it STILL doesn’t leak. Or blow up in my face when I open it. Get yourself one, you will not regret it.”
“Best cup I've purchased! I love that is does not leak and it is so handy to carry around with me. I'm thrilled about all of my hydrojug purchases, but I think this one is my favorite!”
One thing that may cause that is closing the straw too fast after drinking so the water gets stuck in the straw and come out. Try closing your straw slower and letting the water travel back down in the bottle. Let us know if the issue still persists and send us a video of the leak at service@thehydrojug.com In the video show your straw being up for 2-4 seconds then close the straw and flip the bottle.
“I ordered a cup for both my husband and I. Black for him and pink sand for me. Black came perfectly! Pink sand has scratches all the way through the paint. Customer service was very timely and sent me a new one right away.”
