“i love my hydrojug! i take it everywhere with me. so impressed by its ability to keep ice for hours! and it doesn’t leak at all! can’t wait to get it in a different colour!”
“Amazing product, and I’m also super impressed with customer service as well. 1st cup had a small leak but they were very responsive and supportive addressing the issue. They honored the warranty and quickly shipped a new one which functions perfectly. And the color is gorgeous”
Thank you for reaching out about this. One thing that may cause that is closing the straw too fast after drinking so the water gets stuck in the straw and come out. Try closing your straw slower and letting the water travel back down in the bottle. Let us know if the issue still persists and send us a video of the leak at service@thehydrojug.com
“I love all my hydrojug products, my traveler cup especially, but you can't take apart the lid to properly clean it and mine is growing mold. I've tried hot soaks with baking soda and vinegar and the mold is still there. Only bad thing I've experienced.”
“I purchased based off of a tiktoker I follow and I can honestly say I don’t want to drink my water out of any other container! It keeps my drink cold for more than 24 hours, and the ice last so long, it’s like my little piece of drink heaven! I’m buying my dad, mom, and daughter one!”
