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Sage Reviews

4.6 Rating 567 Reviews
Monika Serquina
Verified Reviewer
i love my hydrojug! i take it everywhere with me. so impressed by its ability to keep ice for hours! and it doesn’t leak at all! can’t wait to get it in a different colour!
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Posted 1 year ago
Great gift for brother
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Posted 1 year ago
Lisa Andrews
Verified Reviewer
Amazing product, and I’m also super impressed with customer service as well. 1st cup had a small leak but they were very responsive and supportive addressing the issue. They honored the warranty and quickly shipped a new one which functions perfectly. And the color is gorgeous
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Posted 1 year ago
Thank you for reaching out about this. One thing that may cause that is closing the straw too fast after drinking so the water gets stuck in the straw and come out. Try closing your straw slower and letting the water travel back down in the bottle. Let us know if the issue still persists and send us a video of the leak at service@thehydrojug.com
Posted 1 year ago
Nicholas Scofield
Verified Reviewer
I love all my hydrojug products, my traveler cup especially, but you can't take apart the lid to properly clean it and mine is growing mold. I've tried hot soaks with baking soda and vinegar and the mold is still there. Only bad thing I've experienced.
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Posted 1 year ago
Email service@thehydrojug.com for assistance with your product and a replacement lid.
Posted 1 year ago
Maegan Jones
Verified Reviewer
I love a good neutral
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Posted 1 year ago
Perfect cup! Love that the spill proof lid makes it possible to throw into my gym bag. Or on my car seat.
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Posted 1 year ago
Dominique Laws
Verified Reviewer
I purchased based off of a tiktoker I follow and I can honestly say I don’t want to drink my water out of any other container! It keeps my drink cold for more than 24 hours, and the ice last so long, it’s like my little piece of drink heaven! I’m buying my dad, mom, and daughter one!
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Posted 1 year ago
Elizabeth Wakefield
Verified Reviewer
Ice melts within an hour not what we thought it would be.
1 Helpful Report
Posted 1 year ago
Email service@thehydrojug.com for assistance with your product
Posted 1 year ago