“My handle and paint fell off my hydrojug. I was frustrated and threw the jug away. My husband called a rep he knew at Hydrojug that he had recently placed a fairly nice order with. Anna was so very helpful. She very kindly sent me a catalog to pick a new mug from without asking any questions even asked. Her customer service and Hydrojugs response is absolutely amazing! I love these jugs and this company!!! Jane”