“I purchased my hydrojug a few weeks ago and the lid keeps leaking. I've tried to unscrew it several times and retry but it just continues to leak. I love the color though”
“I sent an email with a picture of a permanent black mark on my bottle and nothing could be done not even and extra discount or even an apology. I thought that wasn't cool.”
“It takes about 6 tries to secure the lid on this so that is doesn't spill when it is tipped. It's extremely frustrating. After that, it is great though.... this does not happen on the other one that I have.”