“The lid works great! Had to get a replacement for a leaking lid and the customer service representative was so nice and helped me order a free replacement lid.”
“Jug cracks easily and leaks. Worst customer service I've ever experienced. If you have any issues, you're on your own because they will never take responsibility or offer a solution.”
“This was a replacement for the original lid that leaked. I noticed that the seal was a different design. The seal was not the problem in the first place. The problem was that the small stopper on top of the cap ”- it still does not stay closed, so this bottle is useless as a spill proof bottle. Very disappointing. Not a fan of this brand. Will not be recommending or or purchasing again.”
“I purchased to replace another lid that had lost the seek and was leaking. Had this kid a week and seal is missing again. My son uses this at college and loves the jug but can not keep the seal in the lid. Would like to just purchase a seal so it can be used.”
