“Bought this as a replacement lid for my 4 year old daughter, she is not delicate with her hydrojug and somehow broke off the handle at daycare. Thankfully the replacements are affordable and now it's good as new!”
“The lid is great… but the customer service is TOP notch! My son broke his lid less than a month into using it…. I emailed because I couldn’t find where to replace just the lid. They helped me right away! I was more than willing to buy the new lid, but she sent it to me for free. Sounds silly, but that small act that wasn’t needed (as it was totally our fault the lid broke) has made me a future customer! Keep up the great work hydro jug!”