“Marco was more than fabulous to work with!! We received a brand new lid for the 32 oz at no charge which was absolutely amazing! The color of the lid however didn't match the jug which is unfortunate but my daughter says, it is fine. Definitely wonderful customer service for the fact of receiving a new lid at no charge to us. Thank you!”
“This lid was a free replacement for a lid that started leaking due to the seal not staying in place. Awesome customer service! I only wish they would have sent one of the removable lids to replace it.”
“My original lid came with a small flaw. I sent an email with pictures to hydrojug and they were quick to respond saying there was a warranty on it. They sent the new lid and it's perfect.”
