“The first time I used it, water shot out of the top of the straw and spilled all over me! :( It was supposed to be leak proof but this was not the case.”
One thing that may cause that is closing the straw too fast after drinking so the water gets stuck in the straw and come out. Try closing your straw slower and letting the water travel back down in the bottle. Let us know if the issue still persists and send us a video of the leak at service@thehydrojug.com In the video show your straw being up for 2-4 seconds then close the straw and flip the bottle.
“I love hydrojug products. Always durable and clean looking. The cream color is super stylish. Keeps ice for hours (haven't measured how long, but it's a while!)
Love that I can close the top and not worry about leakage.”
“Love the leak-free lid, easy to grip ergonomic design without a bulky handle and a silicone grip bottom to not clank or loudly slam down. Fits in my car cup holder and has a super sleek look. New favorite!”
“I previously purchased the traveler and wanted the sports as well. The lid on the traveler is difficult to remove but the sport is easy and less of a hassel. Love the carry option at the top of the lid versus the side. I always feel like I will break the hanle off of my traveler when trying to remove the top or put it on.”
“Love this waterbottle!!! It has the narrow bottom to fit in car cup holders, it has a straw, it does not leak!! And it has a handle at the top, instead of on the side like is trendy now but I don't like. Just what I was looking for! Love it!”
