“I purchased 2 jugs in a bundle on Black Friday. Order processing was the slowest I had seen from any online company. Customer service was as vague as they come with zero option to talk to someone on the phone. After 3 weeks I had finally got them (I paid for 2 day shipping, which I did get refunded).
The jugs are nothing groundbreaking. It's a colored plastic jug. I was pretty let down with the quality of the roughly 30ea jugs. After
Having them for about 2 weeks now 1 of the 2 jug's I got the flip cap hardly œsnaps shut. The straws are a pain in the ass to get them to tuck down into the jug when closing the snap cap.
The sleeve isn't bad, it's a neoprene type material...
Over all, I wouldn't but again. I've had HydroFlasks for about 8 years, and also bought a few Yetis over the last 2 years, lay the money for HydroFlask. They keep the cold liquids cold longer. They are a little more money obviously because they are metal but I'd rather pay for quality.
The local convenience stores have gallon (double what this holds) water jugs for 1-2. They have the handle, come with water already in them, come cold, and have a snap lid. And sure, you can refill those too.”