“I cannot review the product as I purchased it as a gift that had to be returned. The first lesson I learned, check the return policy of company as this one does not offer free returns. They "claim" you can return it for 8 but this is a lie. I started the process of returning the item only to be told to contact customer support. I did and they sent a non working link to print off the return label. When I contacted customer support again I was informed I could use my own label which cost 12.60, 4.60 more. The product looked like a quality item but with all the issues with customer service ( I am still skeptical as to whether I get a refund or not) I won't be dealing with company again.”
“The whole reason I got this was to avoid tilting the jug and possibly spill water everywhere. There are times I still have to do that with the straw but then I readjust the straw and it's fine. The top sometimes slips off and falls in the jug or the straw moves and you have to open the jug to readjust. Those things are a little annoying but they're not deal breakers. Still worth it.”
“If you're getting the jug definitely get the straw, I just wish it was a hair longer. It doesn't slip down into the bottle because its a great length but you still have to pull it up to drink if it slides. Either way it makes drinking from a full jug much easier!”
