“Item was fine but I had two orders - one order was missing one item and had one item that was damaged with a black scuff on it. The other order has still not shipped and customer service is no help :) it’s my first two orders EVER with hydrojug and you would think that they’d ship out an order or keep you in the loop. Or maybe even count the number of items in a box to confirm everything is in there prior to shipping. But nope. I will not be recommending.”