“I have an ungodly collection of cups, and I have to say that this one is by far my FAVORITE! I use it everyday! It has become especially convenient lately as I have a toddler who is always reaching for "wa-wa". The non-spill function is fantastic!”
“It’s a straw. Pretty hard to mess that up, isn’t it? Except if you assume the straw comes WITH the lid. Then you would be wrong. It took me a couple of months to get this straw after I was sent a travel hydrojug without a lid and straw. Learn from me….be VERY specific with the customer service people. A picture is not worth a thousand words in this case….you need to send a picture and an itemized list of what you have not received. And don’t expect an apology or any extras to make it right. I literally got just a straw in the mail.”
“The original one is broken and I need a new one
I bought it. I was able to contact the customer center to buy it
I hope it will be sold separately on the site.”
“I was so upset when I broke the straw on my Traveler. After sending an email to customer service, I received a quick and friendly reply allowing me to purchase replacement straws very easily! Super impressed with the quality of products and great customer service!”
