“I ordered the cottage core bottle but was unfortunately sent the wrong item, and was unable to get my hands on this design.
Very upset so that’s why I’ve rated it a 1.”
“This actually only applies to the 40oz not the smaller bottle (yet) but the website says I have to post reviews of both products. Another sad flaw from a company that I really liked. I loved this tumbler when I first got it. Love the color and the design. But now I can't get it to open. This is so disappointing that a product can completely fail just when the top gets too tough to open. I read tips about freezing it, opening or closing the straw lid, running hot water. None of them work and besides the point, it is a serious design flaw when your Google search "how to open stuck hydrojug" comes up with so many results.”