“In addition to creating a product that is a great blend of stylish, functional and affordable, the Icon team go out of their way to offer the customer an amazing experience. The integration between showroom, call centre, dispatch and delivery is SEAMLESS. By far the most positive furniture shopping experience we have EVER had. Special mention to Natasha in the call centre who bent over backwards to make sure our delivery arrived in time for it to join our other belongings on a long-distance move. I will be recommending Icon to everyone in my family and friendship circle.”
“Yes we are very likely to recommend Icon By Design.
The pre-delivery service was great, we were kept up to date on delivery details.
We are really happy with our table and chairs.
On the first occasion we had to all sit down together as a family and use the new setting my son spilt a drink all over the chair & table. I’m happy to say it was easy to clean and did not stain.
Thank you for giving me the opportunity to give feed back.”
“We are so happy with our magnus table and Nestor chairs. They are beautiful! Great quality and the chairs are extremely comfortable. Showroom staff were helpful (without being pushy) and we also received great customer service after sale.”
“Table and chairs delivered in good time and good order. We love them, they fit perfectly in our home , are sturdy , practical and great scandi style. This means all our napery and dining accessories work perfectly, great!”
