“The inside swirl is bent out of shape and doesn't line up with the outside swirl, probably due to no padding inside the box is was sent in. I would send it back but next day delivery took 4 days and 3 attempts even though someone was home on each day.”
Please accept our apologies, please contact our customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“It came very dented which meant I had to bend the metal to straighten it back out and it was also squashed due to being packaged and so it is more of a round ball shape not an elongated oval like in the image. Cannot return as I needed it ASAP so it will have to do but not like on the image at all.”
