We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Really nice light, it seems to be well put together and looks great in our kitchen. The only thing I would say was a negative is that it's very hard to get it level if you need to reduce the length of the 4 wires.”