“The light itself is beautiful. That I cannot dent the only problem is we got all excited to hang it in our nursery and there’s nothing to hang it with. The top of the cloud has little holes cut out to fit the bracket into so you can hang the light but this is not provided so we have a light we cannot hang. I have contacted the seller thinking we had parts B and C missing as they are referred to on the instructions but they have assured me that’s it.
I have advised as part of their service they should list everything needed so you can purchase at the same time and hang your light when it’s received.
A bit disappointing.”
Good Morning
We are sorry to hear you are not happy with your item. We have checked our listing, as per our description this does state "It is an easy to fit shade and attaches to any standard ceiling pendant". We are happy to accept the item back if this is not suitable.
Please contact our customer service team who will be more than happy to help you with this. customerservice@iconiclights.co.uk
Kind Regards
“We absolutely love this light fitting for our daughter's room. Very easy to put together and looks perfect! She loves it too. Would highly recommend.”
“Perfect finish to my daughters bedroom, the light shade was packaged to minimise damage and easily pops up!! Excellent quality and design would 100% recommend thanks!”
