We are sorry to hear that you are having issues with your purchase. Please contact our customer services who will be happy to resolve this for you.
customerservice@iconiclights.co.uk
“I ordered two of these lamps, they are supposed to be touch base. One of the touch bases did not work at all, customer service was exceptional and a new lamp has been sent out. Started using the second lamp and the touch base stopped working after one use.”
Our apologies for your item being faulty.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk